- What if I need to cancel?
For
appointments booked on or after August 16, 2011, there will be a $39
cancellation fee for appointments canceled within 7 days of the
appointment date. However, for
same day cancellations clients and non-clients will still have to pay
for the total amount of
hours reserved. This applies to appointments booked before August 16, 2011 as well.
- How do we reserve a sitter when
we don't even know the kick-off time?
When reserving
a babysitter for a football game, you choose how many hours you want to the
babysitter to arrive prior to the scheduled kickoff and how many hours you want
the babysitter to stay after the end of the game. Game time is counted as four
hours. For example, the Smith family wants a babysitter two hours prior to
kickoff but they want to go out after the game so they want to stay out about
four hours after the game.
Arrival Time: 2 Hours
Game Time [4 Hours]
Departure Time: 4 Hours
Total Hours: 10 Hours
Babysitter
Express will contact each family prior to game day after the kickoff time has
been announced to confirm the babysitter arrival time. From the example above,
let's say the Smith family reserved a babysitter for UT vs. UAB and the kickoff
time is set for 2PM.
Arrival Time: Noon
Game Time: 2PM to 6PM
Departure Time: 10PM
Total Hours: 10 Hours
- All regular client agreement policies apply to football reservations for members and non-members.